Terms of service
TERMS OF SERVICE
Last Updated: August 9, 2026
OVERVIEW
Welcome to Graham’s Snacks!
This website and online store are operated by White Wolf Foods LLC, doing business as Graham’s Snacks (“Graham’s Snacks,” “we,” “us,” or “our”). Graham’s Snacks provides this website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to you, the customer.
Our online store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced in them, describe your rights and responsibilities when you access or use the Services.
Please read these Terms carefully. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNTS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.
To use certain parts of the Services, including making a purchase, you may be asked to provide information such as your email address, billing information, payment information, and shipping information. You represent that the information you provide is accurate, current, and complete and that you have the right to provide it.
If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately describe and display our products. However, colors, packaging, size, appearance, and other product characteristics may appear differently depending on your device, screen settings, packaging updates, or other factors.
Product descriptions, ingredients, nutrition information, packaging, availability, and other product information may be updated from time to time. In the event of a difference between information displayed on our website and information on the physical product packaging, please review the product packaging before consuming the product.
Food Allergies and Dietary Information: Our products contain food ingredients that may cause allergic reactions or sensitivities in some individuals. Please carefully review the ingredient list and allergen statements provided on the product packaging before consuming any product. If you have a food allergy, sensitivity, medical condition, or dietary restriction and have questions about a product, please contact us before consuming it.
Nothing on our website is intended to provide medical, nutritional, or healthcare advice.
We reserve the right to modify product descriptions, packaging, formulas, pricing, availability, or other product characteristics when appropriate and to discontinue any product at any time. We may also limit the quantities of products available to any person, household, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you submit an order, you are making an offer to purchase products from Graham’s Snacks. We reserve the right to accept, decline, limit, or cancel an order in our discretion, including because of product availability, suspected fraud, pricing or listing errors, or other circumstances.
An order is not considered accepted until we confirm acceptance and successfully process payment.
Please review your order carefully before submitting it. Because we may begin processing orders shortly after they are placed, we may not always be able to accommodate cancellation or modification requests.
If we decline, modify, or cancel an order after it has been submitted, we will attempt to notify you using the email address, billing information, shipping information, or telephone number provided with the order. If payment has already been collected for a canceled item or order, we will issue an appropriate refund.
Purchases are subject to our Refund Policy, available on our website.
Unless otherwise expressly authorized by us, purchases made through our consumer online store are intended for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, offers, and promotions may change without notice.
The price charged for a product will generally be the price displayed at the time your order is placed, subject to correction of errors as permitted by law. Unless otherwise stated, displayed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or similar charges.
Prices available through our website may differ from prices offered by third-party retailers, distributors, marketplaces, or physical stores that sell Graham’s Snacks products.
From time to time, we may offer promotions subject to additional terms and conditions. If promotion-specific terms conflict with these Terms with respect to that promotion, the promotion-specific terms will control.
You agree to provide current, complete, and accurate purchase and account information. You also represent that you are authorized to use any payment method you provide and agree to pay all charges associated with your order, including applicable shipping costs and taxes.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery dates are estimates unless we expressly state otherwise.
We are not responsible for delays caused by carriers, weather, natural disasters, customs processing, incorrect or incomplete shipping information provided by the customer, or other events outside our reasonable control.
Risk of loss and title to purchased products will transfer in accordance with applicable law.
If your shipment appears to be lost, damaged, incorrect, or otherwise has a delivery problem, please contact us so that we can review the situation and determine an appropriate resolution consistent with our policies and applicable law.
Additional shipping terms may be described in our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
The Services and their contents, including trademarks, trade names, logos, product names, product packaging, text, photographs, graphics, illustrations, videos, audio, designs, website layout, and other materials, are owned by or licensed to Graham’s Snacks and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
Without our prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, commercially exploit, or transmit materials from the Services except as expressly permitted by law.
Nothing in these Terms grants you a license or other ownership right in any intellectual property belonging to Graham’s Snacks, Shopify, or any third party.
The names Graham’s Snacks, Graham’s, our product names, logos, designs, trade dress, and slogans are trademarks or other proprietary assets of Graham’s Snacks or its affiliates or licensors, as applicable. You may not use them without prior written permission.
Shopify’s names, logos, product names, designs, and trademarks belong to Shopify. Other names and trademarks appearing through the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or functionality supplied by third parties that we do not monitor or control.
Such tools are provided on an “as is” and “as available” basis without warranties, representations, or endorsements by us. To the fullest extent permitted by law, we are not responsible for issues arising solely from your use of third-party tools.
Your use of third-party tools is at your discretion and may also be subject to terms imposed by the applicable third-party provider.
We may add new features, tools, or resources to the Services in the future. Unless otherwise stated, those features will also be considered part of the Services and subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to, integrations with, or materials provided by third-party websites or services.
We are not responsible for evaluating or guaranteeing the content, accuracy, availability, security, products, services, or practices of third parties.
If you leave our Services to interact with a third-party website or service, your activities are subject to that third party’s terms and policies.
We are not responsible for losses or damages arising solely from your purchase or use of third-party products, services, resources, websites, or content.
Questions or complaints regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Graham’s Snacks is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Graham’s Snacks.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Graham’s Snacks, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Graham’s Snacks.
SECTION 10 - PRIVACY POLICY
Personal information we collect through the Services is handled in accordance with our Privacy Policy, available on our website.
Certain personal information may also be processed by Shopify in accordance with Shopify’s Privacy Policy.
Because our Services are hosted by Shopify, Shopify collects and processes certain information about your access to and use of the Services in order to operate and improve the Shopify platform and provide services to us.
Information submitted through the Services may also be transmitted to Shopify and other service providers, including providers located outside your state or country of residence, as necessary to operate our business and provide the Services.
Please review our Privacy Policy for additional information regarding how we and our service providers collect, use, disclose, and protect personal information.
SECTION 11 - FEEDBACK AND REVIEWS
If you submit, upload, post, email, or otherwise provide us with reviews, photographs, ideas, suggestions, feedback, proposals, comments, or other content (“Feedback”), you grant us a non-exclusive, worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in connection with operating, improving, and promoting Graham’s Snacks and the Services.
You represent that you own or otherwise have the rights necessary to provide the Feedback and grant these rights to us.
You also agree that your Feedback will not infringe another person’s intellectual property, privacy, publicity, or other legal rights; contain unlawful, defamatory, abusive, or obscene material; contain malware or harmful code; or misrepresent your identity or the origin of the Feedback.
If you received compensation, free products, discounts, or another incentive in connection with Feedback or a review, you are responsible for making any disclosures required by applicable law.
We are not obligated to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.
We may remove or decline to publish Feedback that we reasonably determine violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to matters such as product descriptions, ingredients, pricing, promotions, availability, shipping charges, or delivery estimates.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time.
Where permitted by applicable law, we may also modify or cancel an order affected by a material pricing, availability, or listing error. If we cancel an order after payment has been processed, we will refund the applicable amount.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
(a) engage in unlawful, fraudulent, or malicious activity;
(b) violate applicable international, federal, state, provincial, or local laws or regulations;
(c) infringe or violate our intellectual property rights or the rights of others;
(d) harass, abuse, threaten, defame, intimidate, or harm another person;
(e) knowingly transmit false or misleading information;
(f) transmit malware, viruses, or other harmful code;
(g) send spam, phishing communications, unsolicited advertising, chain letters, or similar solicitations;
(h) impersonate another person or entity;
(i) collect or track personal information about others without authorization;
(j) interfere with, bypass, defeat, or circumvent security or access-control measures associated with the Services;
(k) reproduce, duplicate, copy, scrape, extract, sell, resell, or exploit a substantial portion of the Services except as expressly permitted by us or applicable law; or
(l) engage in conduct that materially interferes with another person's use of the Services or that may expose Graham’s Snacks, Shopify, or users of the Services to liability.
We reserve the right to restrict, suspend, or terminate access to the Services if we reasonably believe these Terms have been violated.
SECTION 14 - AUTOMATED AGENTS
This section applies to software, automated services, bots, or autonomous or semi-autonomous agents (“Agents”) that access or interact with the Services on behalf of a person or organization.
Agents may not circumvent technical measures intended to restrict automated access, conceal their automated nature, bypass CAPTCHAs or similar controls, misrepresent themselves as human users, or continue accessing the Services after we have instructed them to stop.
We may use technical measures to limit or restrict automated access to the Services.
SECTION 15 - TERMINATION
We may suspend or terminate your access to all or part of the Services if you violate these Terms, misuse the Services, engage in fraudulent activity, or where termination is otherwise reasonably necessary to protect Graham’s Snacks, our customers, Shopify, or third parties.
You remain responsible for amounts properly due before termination.
Provisions that by their nature should continue after termination will survive, including provisions concerning Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Governing Law, and similar provisions.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information presented through the Services is provided for general informational purposes. We make reasonable efforts to provide accurate information but do not warrant that all information will always be complete, current, or error-free.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT FOR WARRANTIES EXPRESSLY PROVIDED BY GRAHAM’S SNACKS OR WARRANTIES THAT CANNOT LEGALLY BE DISCLAIMED, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
THIS MAY INCLUDE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, DURABILITY, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.
WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.
Some jurisdictions do not permit certain warranty exclusions, so some of the exclusions above may not apply to you.
Nothing in these Terms excludes any warranty, consumer protection, or other right that cannot lawfully be waived or excluded.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GRAHAM’S SNACKS, WHITE WOLF FOODS LLC, AND THEIR AFFILIATES, OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR SIMILAR LOSSES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.
This limitation applies regardless of the legal theory asserted and regardless of whether we were advised that such damages were possible.
Nothing in these Terms is intended to limit or exclude liability to the extent that such liability cannot lawfully be limited or excluded.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Graham’s Snacks, White Wolf Foods LLC, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable attorneys’ fees arising from:
(1) your material breach of these Terms;
(2) your violation of applicable law or the rights of a third party; or
(3) your unlawful or unauthorized use of the Services.
Your obligations under this section will apply only to the extent permitted by law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary.
The remaining provisions will remain valid and enforceable.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with any policies or rules posted by us and expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of the Services and supersede prior agreements or communications regarding that subject matter.
SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer these Terms or our rights and obligations under them in connection with a merger, acquisition, restructuring, sale of assets, change in control, or other lawful business transaction.
SECTION 22 - GOVERNING LAW
These Terms and any dispute arising from or relating to the Services will be governed by the laws of the State of Washington, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.
Subject to any rights you may have under applicable consumer protection laws, you and Graham’s Snacks agree that disputes arising from or relating to these Terms or the Services will be brought in the appropriate state or federal courts located in King County, Washington, and each party consents to the jurisdiction of those courts.
SECTION 23 - HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS
You may review the current version of these Terms at any time on this page.
We may update these Terms periodically to reflect changes to our Services, business practices, or legal requirements.
When required by law, we will provide notice of material changes. Changes will become effective on the date stated in the updated Terms or applicable notice.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Graham’s Snacks
Operated by White Wolf Foods LLC
Seattle, Washington, United States
Email: info@cowpas.com
For questions about an order, product, ingredient, or other customer-service matter, please contact us using the contact information provided on our website.